Private Wellness Sessions

Payment

Your session rate will be discussed and agreed upon during your Connection Call. Payment is accepted via Zelle or Venmo and is due 48 hours before your scheduled session. If your appointment is booked within 48 hours of the session, payment is due at the time of booking.

Once your payment has been received, you will receive a payment receipt via email within 24 hours confirming your payment.

Because time and care go into preparing your personalized session, your appointment is considered confirmed once payment has been received. If you are experiencing any difficulty with payment, please communicate with Kayla before the payment deadline so you can discuss next steps.

Cancellation & Rescheduling

Please provide at least 48 hours’ notice if you need to cancel or reschedule. If payment has already been made and you reschedule within this window, your payment will be applied to your new session.

Late Cancellations & No-Shows

Life happens, and your first late cancellation or missed appointment will be treated with grace. After that, the session fee may apply, and a new payment may be required before another appointment can be scheduled. Repeated missed appointments or late cancellations may require us to reconsider ongoing scheduling together.

Illness & Emergencies

If you’re sick, please stay home. Genuine illness and emergencies will be approached with flexibility; I simply ask that you communicate with me as soon as you’re able.

Late Arrivals

If you arrive late, your session will generally still end at the originally scheduled time so I can honor other appointments and commitments.

Communication

Open communication is important. If you’re experiencing difficulty with payment, scheduling, or attending your session, please reach out so we can discuss it.